Return policy:

•Unopened items can be refunded within 14 days from the day of purchase. If you are not totally satisfied with your purchase, kindly email us to process your refund procedure in order to refund the price you paid for the goods and credit the refund amount to the account that you used for the payment

• Delivery and assembly costs will not be refunded in case you requested to return goods already delivered to your home. Based on our evaluation of the case we will refund the goods value

• At any time, Khashab reserves the right to refuse a return or exchange, and we may ask for picture identification.

Shipment policy:

We understand that you are often looking for the most cost-effective solution to get your purchase to your home. Cost of shipping will depend upon items purchased. The estimated shipping time for ready items is between 3 to 7 working days and Orders on demand will require 7 to 14 working days.

Privacy policy:

• Khashab takes necessary measures to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information.

  • We use your personal data to provide you with the information, products and services that you request or purchase from us and to communicate with you regarding those products and services. We may also use your personal data to provide customer service and measure how satisfied our customers are.

Information We Collect

Information you provide to us when you use our services:

When you make a purchase from us, engage with us on our various social media platforms, apply for our credit card, participate in one of our surveys, send us any feedback, questions, comments, suggestions, ideas, or interact with us in any way, you provide us with personal information, such as: your name, email address, mailing address, ZIP code, phone number and credit card numbers. This allows us to provide you with our services, to process your transactions more efficiently and, ultimately, to give you a higher caliber of customer service. If you choose not to provide the requested information we may not be able to provide you with the services, or certain features of those services may not be functional. 

Terms and conditions:

Welcome to our website, The Website is aimed to serve as a service for our customers. The use of this website is subject to the following Terms and Conditions (Terms and Conditions or Terms of Use) and therefore, please read the Terms and Conditions CAREFULLY before using this website. Every user of this Website is deemed to have accepted the Terms and Conditions and if you do not agree, you should not use it and are advised to exit the website.

By using, visiting, shopping/ordering or browsing the website, you accept, without limitation, the Terms and Conditions and thereby forming an enforceable contract between Khashab or any of its related, affiliated, or subsidiary companies and user (you OR user). The Terms and Conditions including Web Order Terms together with Privacy Policy and other policies constitute the entire agreement (the Agreement).

• The right to accept or reject any orders placed for any items and services via the website.

• All payments are made via direct bank transfer/deposit or on delivery

• All orders placed via the website shall be made for personal use only. The purchased items shall not be resold or given to any other party.

• All orders via the website shall be subject to a delivery charges.

• Khashab will endeavor to ensure availability of the website; however do not accept responsibility for its non-availability for any time or period.

• Khashab will endeavor to ensure delivery of your items within the indicated time-frames stated in the final order confirmation; however we do not accept responsibility for any delays due to bad weather and/or traffic congestion or any event of Force Majeure stated in the Terms and Conditions.

• It shall be your responsibility to provide us with the correct delivery address as stated in the final confirmation order and to ensure that a person must be available at the proposed delivery time to take delivery of your placed orders. If we are not able to deliver your orders due to an incorrect delivery address or non-availability of any person to receive orders, you shall be solely liable for that and Khashab shall not refund or replace or re-deliver in such event. We shall not be responsible for any incorrectness of delivery address or non-availability to receive orders.

• Prices and product availability are subject to change without notice. All specials and promotions limited to stock on hand. Call for current prices. Khashab is not responsible for typographical errors and we make every effort to ensure the accuracy of the information published in our catalogs and websites. The documents and graphics published on this site may contain technical inaccuracies or typographical errors. If an error is made and a product is listed at an incorrect price, Khashab shall maintain the right to refund or cancel orders placed at the incorrect price. Separate policies apply for specific offers within this website. The prices do not include delivery costs. Every order via the website shall be subject to sales tax and it shall be depicted in the final confirmation of your shopping bag through the website.

• Khashab reserves the right to change or discontinue our products, services, or items, and their prices at any time without prior notice.

• Currently payment can only be through cash at the point of delivery